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FAQS

When Will My Order Ship?
Orders are usually processed and shipped within 5 working days otpurchase.
How Long Does Shipping Take?
Shipping times vary as we do ship worldwide from differentfulfillment centers based on your location. Average shipping time isabout 10 to 20 working days. Your tracking number will be updated3-7 days after your order has been shipped.
How Do I Cancel An Order?
We are only able to cancel orders within the first 24 hours after theorder is placed. After that the order has most likely been processedand is preparing for shipment or has been shipped. Once this takeseffect, it's out of our hands, We apologize for any inconvenience thismay cause, but we pride ourselves on prompt service and thisincludes getting your orders out as fast as possible.
if there's something wrong with your order (defective product.
incorrect order damaged order etc.]. please contact us within 7days from receiving your order and we'll be happy to assist youreviewing the case and if it is approved we will be sending a
replacement. Please do not return anything before we review thecase, our customer service team will review the request and willsend further instructions. birknstockse.com reserves the right todeny any return request.
You will be responsible for paying for your own shipping costs forreturning your item. Original shipping charges are not refundable
Cosmetics, Lingerie and underwear shapewear are final sale for
hygienic reasons.
What Methods of Payment Do You Accept?
We accept Credit Card (Visa, MasterCard, Discover, and AmericanExpress). Debit Card, or E Check li.e. using your regular BankAccount)